Privacy Policy
PRIVACY POLICY
Last Updated: June 08, 2026
1. Introduction
Welcome to Alakara (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Personal Information You Provide:
- Full name, email address, phone number
- Billing and shipping address
- Payment information (credit/debit card details, processed securely)
- Account login credentials
- Order history and preferences
Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on site
- Device information and operating system
- Cookies and tracking data
- Referring URLs
Information from Third Parties:
- Payment processors (e.g., Stripe, PayPal)
- Social media platforms if you sign in via social login
- Analytics providers
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, invoices, and shipping updates
- Manage your account and provide customer support
- Send promotional emails and offers (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
- Analyze usage trends to enhance user experience
4. Payment Information
All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors. Alakara does not store your full credit or debit card details on our servers. Payment data is encrypted using SSL/TLS technology during transmission.
5. Cookies
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your cart and preferences
- Analyze website traffic
- Deliver targeted advertisements
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
6. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:
- Service Providers: Shipping partners, payment processors, email marketing tools
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Analytics Partners: In aggregated, anonymized form only
7. Data Retention
We retain your personal information for as long as your account is active or as needed to fulfill orders and comply with legal obligations. You may request deletion of your data at any time (subject to legal requirements).
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at: privacy@alakara.com
9. Children’s Privacy
Alakara does not knowingly collect data from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
12. Contact Us
Alakara 26th Floor, Amber Gem Tower, Ajman, UAE